Shipping Policy – Ahujamart

At Shree Janta Mart, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing

All orders are processed and dispatched within 24-48 hours of successful order placement.
Orders placed on Sundays or public holidays will be processed on the next working day.
In case of any delay due to unforeseen circumstances, customers will be informed promptly.

2. Shipping Time

Standard delivery time is usually 3 to 7 business days depending on the delivery location.
Remote or out-of-service areas may experience slightly longer delivery timelines.
Delivery timelines are estimated and may vary during peak seasons, holidays, or unforeseen events.

3. Shipping Charges

Free shipping is available on eligible orders as per our ongoing offers.
In certain cases (bulk orders, special locations, remote areas), additional shipping charges may apply, which will be informed before dispatch.

4. Delivery Partners

We partner with reliable courier and logistics services to ensure safe and timely delivery of your products.

5. Address Accuracy

Customers are responsible for providing accurate shipping details.
We are not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.

6. Order Tracking

Once the order is dispatched, tracking details will be shared via SMS, Email, or WhatsApp.
Customers can track their order status online using the provided tracking number.

7. Undelivered Orders

In case of failed delivery attempts due to customer unavailability, the courier may attempt redelivery.
If the package remains undelivered after multiple attempts, it may be returned to us. Re-shipping charges may apply in such cases.