At Ahuja Mart, we are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy to understand how we process and deliver your orders.

1. Order Processing

• All orders are processed and dispatched within 24-48 hours of successful order placement.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• In case of any delay due to unforeseen circumstances, customers will be informed promptly.

2. Shipping Time

• Standard delivery time is usually 3 to 7 business days depending on the delivery location.
• Remote or out-of-service areas may experience slightly longer delivery timelines.
• Delivery timelines are estimated and may vary during peak seasons, holidays, or unforeseen events.

3. Shipping Charges

• Free shipping is available on eligible orders as per our ongoing offers.
• In certain cases (bulk orders, special locations, remote areas), additional shipping charges may apply, which will be informed before dispatch.

4. Delivery Partners

• We partner with reliable courier and logistics services to ensure safe and timely delivery of your products.

5. Address Accuracy

• Customers are responsible for providing accurate shipping details.
• We are not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses provided by the customer.

6. Order Tracking

• Once the order is dispatched, tracking details will be shared via SMS, Email, or WhatsApp.
• Customers can track their order status online using the provided tracking number.

7. Undelivered Orders

• In case of failed delivery attempts due to customer unavailability, the courier may attempt redelivery.
• If the package remains undelivered after multiple attempts, it may be returned to us. Re-shipping charges may apply in such cases.

8. Contact Us

For any shipping-related queries or assistance, please contact our customer support team:

📞 Phone / WhatsApp: +91 9351197337
📧 Email: ahujamartpvtltd@gmail.com
🕐 Support Hours: 10:30 AM to 7:30 PM